A DIGITAL MARKETING AGENCY FOR DESIGN & CONSTRUCTION

A Guide to Construction Marketing for Beginners

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A thoughtful marketing strategy can help your construction company grow its revenue, get more clients and sell bigger projects. Read our 8-step guide to marketing for construction, contractors and building material manufacturers.

This article was written in collaboration with Mia Giommi.

Whether you’re a general contractor, commercial builder, equipment rental firm, or condo developer, a thoughtful marketing strategy can help you fill your pipeline, win higher-value projects, and become the go-to expert in your space.

If you’ve relied on word of mouth until now and wish someone had just taught “marketing for construction” in school—you’re in the right place. Let’s break it all down, step by step.

Here’s exactly what we’re covering in this article:

  1. Define Your Construction Marketing Goals
  2. Use Data to Breakdown the Goals
  3. Identify Your Target Customer
  4. Differentiate Through Positioning
  5. Create a Client-Centric Marketing Strategy
  6. Turn the Marketing Strategy into an Action Plan
  7. Execute It Yourself vs. Hire a Construction Marketing Agency
  8. Nurture the Construction Marketing Strategy

Let’s dive in!

1. Define Your Construction Marketing Goals

Before you create a marketing strategy, get clear on what success looks like for your company. Not all growth goals are created equal—especially in construction, where project timelines, seasonal demand, and niche services vary widely.

Here are five construction-specific marketing goals we see most often:

  1. Get invited to more bids. If you want more work in your pipeline, your marketing should focus on visibility, credibility, and relationship-building with developers, architects, and general contractors.
  2. Win more proposals. Work closely with your estimating and project teams to improve proposal quality, showcase case studies, and highlight differentiators like safety record, schedule adherence, or LEED expertise.
  3. Book larger or more profitable jobs. Position your company as the go-to for complex or higher-value builds—whether that’s multi-phase commercial projects, retrofits, or industrial design-build.
  4. Secure repeat or referral business. Stay top of mind with past clients, trade partners, and referral sources. This is especially effective for construction managers and equipment rental companies.
  5. Attract skilled trades and staff. A solid employer brand will help you compete for project managers, superintendents, and Red Seal trades. Use marketing to highlight your site culture, advancement opportunities, and project impact.

Each goal will require a tailored marketing strategy and timeline. Start with one or two that will have the most impact on your business in the next 6–12 months.

Marketing Goals – Construction

2. Use Data to Breakdown the Goals

Before you set future marketing goals, you need to understand how your construction business is currently performing. Without historical context, you’re likely to set targets that feel good but aren’t grounded in reality.

Here are a few metrics construction companies should track regularly:

  • Proposals submitted. How many estimates or bids have you submitted in the last quarter or year? What percentage of those did you win?
  • Lead sources. Where do your new opportunities come from—referrals, Google searches, project directories, LinkedIn, trade shows?
  • Close rate. How many of your initial inquiries or downloads turn into actual site visits, quotes, or contracts?
  • Average job size. What’s your typical contract value, and are you moving toward higher-margin projects?
  • Sales cycle length. How long does it take from first contact to contract signed?

Example: Let’s say you submitted 40 proposals last year and closed 10 of them, generating $3.5 million in revenue. That’s a 25% hit rate and an average job size of $350k. If you want to hit $5M this year, you could focus on improving your win rate, increasing average deal size, or submitting more bids—and your marketing plan should reflect that.

If you’re not actively tracking these metrics yet, start simple: spreadsheets, CRM tags, even whiteboard tallies. Marketing that ties directly to operations will always outperform marketing done in a vacuum.

3. Identify Your Target Customer

Your marketing strategy will only work if it’s grounded in a deep understanding of who you’re selling to.

In construction, your target customers could be …

  • General Contractors – You’re a subcontractor aiming to win more packages from mid-sized or tier-one GCs.
  • Developers / Owners – You’re a design-build firm or GC marketing directly to commercial or condo developers.
  • Procurement Teams – You offer equipment rentals or multi-year services for industrial sites and need to reach purchasing officers.
  • Site Superintendents or Project Managers – Especially relevant for equipment rentals or niche services like hoisting, fencing, or formwork.
  • Trade Partners & Referral Sources – Architects, consultants, realtors or designers who can refer you for collaborative projects.

Once you identify who you need to target to reach marketing goals, the next step is to profile them. Research them, talk to them, look for patterns and document your findings. The better you know your ideal customer, the easier it will be for you to market to them and for them to find you.

The following steps to creating a marketing strategy will be easier and more successful when you identify your target customer.

There are two ways to profile your target customers:

  1. Demographics
  2. Psychographics

Research Their Demographics

Demographics refer to data about the population you’re trying to attract 1. This typically includes their occupation, location, income level, education level, and marital status.

Ask:

  • Are they commercial, residential, or industrial builders?
  • Do they build in urban cores, rural developments, or heavy industrial zones?
  • Are you targeting firms that bid on public infrastructure? Or private-sector retail and hospitality?
  • Who makes purchasing decisions—an owner, PM, or centralized procurement team?
  • What platforms do they use? LinkedIn, construction bidding directories, or local association websites?

Understanding demographics helps you know where to show up—digitally and in person. It informs your ad placements, content tone, email targeting, and more.

  • Are they risk-averse or innovation-driven?
  • Do they prioritize cost, schedule, or aesthetics?
  • What’s their biggest bottleneck on a project?
  • Who do they trust to make recommendations?

The more clearly you understand what your ideal client cares about, the more easily you can show up with messaging that resonates—and wins their business.

Research Their Psychographics

Psychographics go one step further. They consider more subjective information like interests, beliefs, fears, dreams, desires, lifestyles, and habits 2. Psychographics will help you create a marketing strategy that speaks to their emotions. It’s the kind of information that makes your customers think: “Wow — they understand me. If they get me, I bet they can help me.”

Some psychographic questions to consider for your target customer might be:

  • What are their values?
  • How do they make purchasing decisions?
  • What does a typical day look like for them?
  • For residential builders or developers, consider:
    • What motivates them to break ground on a project?
    • Are they driven by community impact, ROI, or design legacy?
  • For commercial and industrial firms:
    • What does success look like to them—on-time delivery, no change orders, or safe, scalable execution?
    • How do they evaluate vendors: by price, reputation, or process alignment?

The more intimately you understand your dream client — and their needs, wants, and desires (really put yourself in their shoes here!) — the more impactful your marketing will be.

This is why we tell construction companies to focus more on psychographics in their marketing. Psychographics will help you better empathize with their problems, present more targeted solutions, and create magnetic messaging that primes them to work with you.

Document Your Research and Create a Profile

You don’t need a fancy market research firm to help you profile your target customers.

  • Follow them online. You can learn a lot by reading their conversions on social media, forums and online communities.
  • Talk to them. Go to events, arrange coffee chats and be curious.
  • Make yourself available to them. Be open to having a preliminary sales conversation with anyone. They may not have the budget and scope to sign them on as a client, but if they’re in a location or sector you want to target, you can learn a lot about them through a 30-minute sales call.

Document your findings and keep them updated as you learn more about them with time. This should be a living document.

4. Differentiate Through Positioning

Take a quick look at Houzz 3 in your city and you’ll find thousands of general contractors listed. In San Francisco, for example, over 27,000 general contractors are listed on Houzz.

Houzz general contractor positions

As a general contractor, it’s hard to stand out among 27,000 other contractors. Now, what if one of them specialized? Say they were experts in restaurant design and the specialization was in their name, bio and all over their portfolio or socials. They would stand out a lot more on Houzz than the generalists and see more success on the platform.

This is positioning. It’s what makes you different 4 and is typically based on your aesthetic, location or specialization (e.g., restaurants, basement renovations, etc.)

What makes you the obvious choice?

Positioning isn’t just a buzzword—it’s the foundation of your visibility and credibility.

Ask yourself: What type of work are we best at? What kinds of jobs do we want more of? What sets us apart from a crew down the street?

Your positioning could focus on:

  • Project type – e.g., healthcare renovations, high-rise formwork, retail interiors
  • Client type – e.g., institutional developers, tier-one GCs, property managers
  • Geography – e.g., “Western GTA core specialist”
  • Capability – e.g., “Design-build firm that self-performs concrete and steel”

Examples of strong positioning:

  • “The go-to GC for LEED Gold educational facilities in Southern Ontario.”
  • “We specialize in multi-crane, tight-core urban tower lifts.”
  • “Fleet of Tier 4 Final booms, ready for night or weekend rental.”
Positioning – Interior Designer 1

The more specific and visible your positioning, the easier it is for clients, referrers, and partners to remember and recommend you.

When you claim your niche and own it everywhere—from your LinkedIn to your project list—you make it easier for the right clients to find (and trust) you.

5. Create a Client-Centric Marketing Strategy

Once you have a goal, identify your target customer and know how you’ll differentiate yourself, it’s time to create a marketing strategy.

At this stage, you may be wondering:

  • Where and how should I market my construction company?
  • Which marketing channels should I use?
  • Should I spend more time and money on offline or online channels?
  • How do I show up on each channel? What do I say?

A successful marketing strategy is centred on the target customer. When you know the target customer inside and out, the questions above will be easier to answer.

We use an exercise called the customer journey to understand how your potential client goes about looking for and purchasing your type of services. A customer typically goes through three key stages before making a purchase:

  • Awareness
  • Consideration
  • Purchase

The customer journey can help you breakdown your marketing strategy and prioritize your marketing efforts.

Customer Journey – Interior Designer

Factoring it into your marketing will help you create content that ‘meets’ your ideal client at every step of their decision-making process and nudge them forward in your sales pipeline.

Research the Awareness Stage

1 Awareness – Interior Designer

When they’re in the Awareness stage:

  • They’re not actively hiring yet—but they’re noticing who’s on what site, hearing supplier names passed around, or seeing equipment wrapped with bold branding.
  • They’re driving past your hoarding signage, skimming industry newsletters, scrolling LinkedIn, or stopping to watch a crane lift on a downtown site.

This is the information-gathering stage. Your ideal client is dreaming, getting inspired, and figuring out what they like.

To market to Awareness stage customers: Create They’re not actively hiring yet—but they’re noticing who’s on what site, hearing supplier names passed around, or seeing equipment wrapped with bold branding.

They’re driving past your hoarding signage, skimming industry newsletters, scrolling LinkedIn, or stopping to watch a crane lift on a downtown site.

What to publish: Short reels of your crew in action, behind-the-scenes project clips, “5 things we learned on this retrofit” posts, safety week photos, or site signage that includes your URL and QR code.

Research the Consideration Stage

2 Consideration – Interior Designer

After is the Consideration stage. This is when your ideal client starts comparing options, checking for fit, and estimating budgets.

To market to Consideration stage customers: Publish informative content like case studies, blog posts, explainers like “design-build vs. lump-sum,” “rental vs. purchase,” or how you handled unexpected scope changes.

Research the Purchasing Stage

3 Purchase – Interior Designer

The Purchasing stage is the last step in the journey, where potential clients eventually commit to a solution (which could be you!).

They’re shortlisting companies and looking for reasons to trust you.

To market to Purchasing stage customers: Use testimonials, Google reviews, past project stats (on-time % or safety record), and a contact page that makes it easy to request a quote or set up a call.

Make sure your strategy meets your buyers where they are. Whether they’re walking a jobsite, scrolling during downtime, or prepping for a proposal, your marketing should speak directly to their challenges and next steps.

6. Turn the Marketing Strategy Into a Plan

Construction companies often start with the Awareness stage because it’s the first step of the customer journey. However, focusing on the Considering and Purchasing stage clients first is much more effective since these people are already looking for ideal-fit companies and are most primed to buy.

Then, you can work backward to create an action plan for your marketing.

We are huge proponents of marketing strategically, and not just for the sake of it. But how much time (and, let’s be honest, money) does it take to execute a construction marketing strategy, and what kind of results can you expect?

We’ll break it down for you.

Marketing Goals – Interior Designer 2

Plan Timelines & Milestones

Marketing works best when you work it consistently. We recommend:

  • 6-month test window to see clear trends in traffic, inquiries, and bid invites
  • Quarterly reviews of lead sources, close rate, and which project types are converting best
  • Monthly activities like jobsite photo posts, email outreach to referral partners, SEO content, or paid ad campaigns

Resist the urge to pivot too soon. Construction buying cycles are long and project timelines are variable. Give your strategy time to build traction—but don’t let it run aimlessly for over a year either. A well-structured 6–9 month window gives you enough time and data to assess ROI.

Marketing Budget

We typically recommend:

  • Minimum $2,500–$5,000/month for mid-sized GCs, builders, or specialty trades
  • 10–15 hours/month of internal time for marketing execution (or outsource it)

And when we say marketing, we don’t mean just launching a website and waiting. We mean:

  • Creating content that educates or attracts the right clients
  • Showing up where your buyers are looking (Google, LinkedIn, associations)
  • Building credibility before they ask for your quote

Marketing is an investment. Like any construction project, you’ll get better results when it’s built on a strong foundation—with a clear plan, consistent effort, and the right tools for the job.

Typical Results of an Action Plan

Within the first 3–6 months, you should see measurable growth in traffic, visibility, and lead volume. You may not close major deals immediately—especially with long sales cycles—but you will:

  • Show up more frequently in local or trade-specific searches
  • Get more inquiries from prospects who already know your work
  • Build authority with decision-makers (even if they’re not ready yet)

These early wins give you the data you need to adjust your messaging, focus on better-fit jobs, and close more strategic opportunities over time. Treat marketing as a long-term asset—not a quick-fix expense—and it will compound.. Like any construction project, you’ll get better results when it’s built on a strong foundation—with a clear plan, consistent effort, and the right tools for the job.

Even if the leads you’re bringing in within this timeframe aren’t your perfect fit client, increasing traffic, visibility, leads, and inquiries will give you more data to inform decisions moving forward and eventually boost your bottom line.

How Marketing Impacts Sales

Marketing should support your sales process—especially when most commercial or public-sector work hinges on relationships, referrals, and competitive RFPs. The larger the contract value, the longer and more complex the sales cycle.

That’s why your marketing shouldn’t be measured just by signed deals—but by micro-metrics that move the sale forward:

  • Did you get invited to prequalify?
  • Did someone download your capability statement?
  • Did your LinkedIn content prompt a referral or partner DM?
  • Are PMs showing up to your website from a QR code on your hoarding sign?

If marketing helps you land more discovery calls, shortlist invites, walk-throughs, or “let’s grab coffee” referrals—that’s working. You’re now in conversations you weren’t in before.

It’s not just about volume—it’s about velocity and fit. Marketing helps get you in the room, build trust faster, and influence the outcome before the RFP drops.


7. Execute It Yourself or Hire An Agency

DIY-ing your marketing strategy will typically take longer than outsourcing, which would be a significant financial investment.

However, another factor to consider is the time it would take to reach your goals. At Findable Digital Marketing, we aim to significantly increase our clients’ search result rankings in a three-kilometre radius in just 21 days and triple sales inquiries within 12 to 18 months.

If the best next step for you and your construction business is to tackle your marketing strategy on your own, check out our other blog posts or subscribe to our monthly newsletter to get our top tips.

But if you’d rather leave the marketing strategy work to the experts and focus more of your efforts on your zone of genius (designing beautiful, functional spaces), we’d be happy to help you. Book a call with us.

As an agency specializing in digital marketing for construction companies, we create custom step-by-step plans for our clients. We know how to set up a solid marketing foundation and develop effective strategies that help them see results faster — because we’ve done it repeatedly for designers like yourself. If you’re DIYing your marketing efforts, especially if this is your first go, achieving this goal may take months or longer.

8. Nurture Your Construction Marketing Strategy

The most successful construction marketing strategies need nurturing. As time goes on and you execute your plan, stop to reflect and analyze the data.

Not only will you find ways to make the process more efficient and enjoyable for you, but using data and feedback will give you the direction you need to improve the strategy and see greater returns from it.

We suggest doing a formal retrospective every quarter.

References

  1. https://blog.hubspot.com/insiders/marketing-psychographics ↩︎
  2. https://blog.hubspot.com/insiders/marketing-psychographics ↩︎
  3. https://www.houzz.com/professionals/interior-designer/toronto-on-ca-probr0-bo~t_11785~r_6167865 ↩︎
  4. https://www.tomango.co.uk/blog/deciding-positioning-vertical-vs-horizontal/ ↩︎

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We're a digital marketing agency for the design-build industry. We have a track record of 5X website traffic and 2X inquiries in 12 months through our Soil to Apples™ Method. Interested? Schedule a call–we’d love to help!

Mia

Giommi

A long-time lover of design, Mia obtained a bachelor’s degree in Architecture from Carleton University. After working in the industry for several years, she decided to switch direction. Nowadays, she writes about architecture and design.

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